An all-inclusive customer experience management platform designed for seamless integration across various channels, with advanced Social Listening, Social CRM, and Social Analytics.
Executive Plan
All Executive Plan features, plus:
Plan Inclusions
Community Engagement
- Seemless integration with your multiple social media channel like Facebook, Instagram, LinkedIn, Google My Business
- Socail media lead form intirgation to capture all lead at one place
- Easy lead management in CRM
- Graph and report can be exported
- Automate all your leads with social media campaign / website
- A single platform allows you to access insights from Facebook, Instagram, LinkedIn, Google Insights, Google Analytics, GMBs, WhatsApp Chat.
Social Publishing
- Asset Library
Features
- CRM with call recording features
- Custom Status for the lead management
- Automate all your leads with social media campaign / website
- A single platform allows you to access insights from Facebook, Instagram, LinkedIn, Google Insights, Google Analytics, GMBs, WhatsApp Chat.
- Facebook Posting with our tool
- Graph and report can be downloaded.
- AI base step1.ai chatbot for all your queries and report analysis tool
Access
- One Admin account for one user
- User can create and edit post directly from our platform
- See all insights with tabular and graphical views
PRO Plan
All Executive Plan features, plus:
Plan Inclusions
Community Engagement
- Social Publishing – All features in Professional Plan
Features
- CRM with lead calling and what’s app feature
- Custom Status for the lead management
- Automate all your leads with social media campaign / website
- A single platform allows you to access insights from Facebook, Instagram, LinkedIn, Google Insights, Google Analytics, GMBs, WhatsApp Chat.
- Facebook Posting with our tool
- Graph and report can be downloaded.
- Real-time data for ad insights.
- AI base step1.ai chatbot for all your queries and report analysis tool
Access
- One Admin account with 4 subusers
- Admin can manage, delete and edit user.
- User can create and edit post directly from our platform
- See all insights with tabular and graphical views
Enterprise Plan
All PRO Plan features + Social Listening
Platforms Covered in Social Listening
Owned Channels
- Facebook, Instagram, LinkedIn, Google My Business
Reports
- Share of Graph
- Media Type Analysis
- GMB reviews dashboard
- One-click Report on brand wise health
Features
- CRM with call recording features
- Custom Status for the lead management
- Automate all your leads with social media campaign / website
- A single platform allows you to access insights from Facebook, Instagram, LinkedIn, Google Insights, Google Analytics, GMBs, WhatsApp Chat.
- Facebook Posting with our tool
- Graph and report can be downloaded.
- Real-time data for ad insights.
- AI base step1.ai chatbot for all your queries and report analysis tool
Access
- One Admin account with 10 sub-users
- Admin can manage, delete and edit user.
- User can create and edit post directly from our platform
- See all insights with tabular and graphical views
*To be Added soon
- Facebook and Instagram ad post comments.
Beloved & Valued By
Frequently Asked Questions
What does the platform’s Social Listening feature entail, and how does it benefit my business?
The Social Listening feature allows you to monitor and analyze conversations across various social media channels, forums, blogs, and news outlets. By gaining real-time insights into customer sentiments, industry trends, and brand mentions, you can better understand your audience, improve customer service, and make data-driven decisions to enhance your overall social media strategy.
How does the platform handle Community Engagement and Response Management with advanced workflows?
Can you explain the capabilities of the Social CRM, Social Analytics, and Social Publishing features in the platform?
What makes top professionals love us?
Todd Nilson
Clocktower Advisors- President
Insights is incredibly powerful! I have been actively using the platform for some time now and what has impressed me the most is the in-depth reporting from social listening across channels. You can really dig in and gain actionable insights to deepen connection with your followers. The publishing tools are excellent, too.
Todd Nilson
Clocktower Advisors- President
Insights is incredibly powerful! I have been actively using the platform for some time now and what has impressed me the most is the in-depth reporting from social listening across channels. You can really dig in and gain actionable insights to deepen connection with your followers. The publishing tools are excellent, too.
Todd Nilson
Clocktower Advisors- President
Insights is incredibly powerful! I have been actively using the platform for some time now and what has impressed me the most is the in-depth reporting from social listening across channels. You can really dig in and gain actionable insights to deepen connection with your followers. The publishing tools are excellent, too.
Todd Nilson
Clocktower Advisors- President
Insights is incredibly powerful! I have been actively using the platform for some time now and what has impressed me the most is the in-depth reporting from social listening across channels. You can really dig in and gain actionable insights to deepen connection with your followers. The publishing tools are excellent, too.